FAQ's

❓ Frequently Asked Questions (FAQs)

We're here to make your shopping experience smooth, transparent, and enjoyable. Below are answers to some of the most common questions we receive. If you don’t find your question here, feel free to email us anytime at
πŸ“§ intrendzshop@gmail.com


πŸ’° Q: Is COD (Cash on Delivery) available?

βœ… Ans: Yes, we offer Cash on Delivery (COD) all over India.


🚚 Q: How long will it take for my items to arrive?

πŸ“¦ Ans: Typically, orders arrive within 2 to 6 business days.
Shipping time may vary depending on product availability and your location.


πŸ“¦ Q: Is shipping really FREE?

πŸŽ‰ Ans: Yes! We provide FREE Shipping across all of India.


πŸ”„ Q: Do you provide a refund or return in case I face any issue with the product?

πŸ› οΈ Ans: Yes! We offer a 5-day return and refund policy for defective or damaged products.
Please refer to our [Return & Refund Policy] page for details.


πŸ•’ Q: How long will it take to receive a tracking number?

πŸ“¬ Ans: You will receive your tracking number within 1–2 business days after your order is processed.


πŸ“§ Q: Will I receive a confirmation number when I place my order?

βœ… Ans: Absolutely! A confirmation email will be sent right after you place your order.
If you don’t receive it within 12 hours, please contact us at
πŸ“§ intrendzshop@gmail.com


πŸ›’ Q: Who can I contact if I have a problem with my order?

πŸ“ž Ans: Our support team is always ready to help!
For any issues or queries, reach out to us at
πŸ“§ intrendzshop@gmail.com


πŸ’³ Q: How can I pay?

πŸ›οΈ Ans: We accept all major Credit Cards, Debit Cards, UPI, Net Banking, and also Cash on Delivery.


πŸ” Q: Is checkout on this site safe and secure?

πŸ›‘οΈ Ans: 100%! All transactions are processed securely using the latest encryption technologies.


❌ Q: How do I cancel my order?

πŸ•‘ Ans: If you wish to cancel your order, please email us your order number within 12 hours of placing the order at
πŸ“§ intrendzshop@gmail.com
Orders already shipped cannot be canceled.


Still need help? We're always just an email away! πŸ’¬
πŸ“§ intrendzshop@gmail.com